Friday, January 17, 2014

COMMANDMENTS OF GOOD BUSINESS


1) A customer is the most important person in any business.
2)A customer is not dependent on us; we are dependent on them
3)A customer is not an interruption of our business; he is the  purpose of it.
4)A customer does us a favour when he calls; we are not doing him a favor by serving him.
5)A customer is part of our business, not an outsider.
6)A customer is not a cold statistic; he is a. flesh and blood human being with feelings and emotions like our own.
7)A customer is not someone to argue or match wits with.
8)A customer is a person who brings us his wants and it is our job to fulfill those wants.
9)A customer is the fellow who makes it possible to pay our salaries, whether we are a warehouse worker, truck driver, office employee, salesperson or a manager.

10)A customer is the lifeblood of this very business.
Neeta Shah
Neeta Shah 
Contact Details
  Office :- 022 - 2895 32 32 / 022 - 2894 87 47 /  022 - 28906363
Mobile :-Neeta Shah- 9821411063
 Parth Shah- 9821911063
Skype Id :- neeta.shah30 
Shop No. 2 & 10 , Shailesh Apartments,
Borivali West, Mumbai – 400103, India

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